Authors:
M Hafiz Yusoff,Abdilahi Liban,Julaily Aida Jusoh,Syarilla Iryani Ahmad Saany,Yousef A. Baker El-Ebiary,DOI NO:
https://doi.org/10.26782/jmcms.2025.09.00009Keywords:
Decision Making Framework,Knowledge Management System,Data Analysis,Leadership,Abstract
In an increasingly dynamic and competitive business environment, organizations are compelled to make prompt and informed decisions to sustain a lasting competitive edge. Knowledge Management (KM) has become a critical process that enables organizations to systematically capture, generate, distribute, and utilize knowledge to support better decision-making. Problem Statement: Although the role of KM in organizational success is widely acknowledged, many businesses struggle to effectively embed KM strategies into their decision-making frameworks. The intricate nature of managing knowledge and the demands of strategic alignment often prevent organizations from fully leveraging KM to optimize decision outcomes. Objective: This study aims to explore the impact of implementing effective KM strategies on organizational decision-making. It focuses on examining how different KM components, such as acquiring, storing, sharing, and applying knowledge, affect decision-making processes across various organizational levels. Methodology: Grounded in structuration theory, the research proposes a conceptual model that connects strategic planning, knowledge-related activities, and the broader external environment. A multi-method research design is adopted, incorporating case studies, a comprehensive literature review, and interviews with subject-matter experts to collect insights into how KM is practiced and its influence on decision-making. Results: The study finds a strong correlation between structured KM practices and enhanced decision-making capabilities. Organizations that implement KM effectively tend to exhibit improved problem-solving, more accurate risk evaluation, and stronger decision-making performance across different management levels. Conclusion: This research highlights the strategic value of KM in enhancing organizational decision-making. It concludes that companies investing in comprehensive KM frameworks are better positioned to handle the complexities of today’s business landscape and achieve sustainable competitive advantages.Refference:
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