Archive

Design and Implementation of ZETA Converter Fed SRM Drive Based PV system for Agricultural Applications

Authors:

Rakesh Sairaju, B. V. Shankar Ram

DOI NO:

http://doi.org/10.26782/jmcms.2019.10.00039

Abstract:

In this article the design of Photo-voltaic (PV) based ZETA converter has been presented to drive the Switched Reluctance Motor (SRM) for the agricultural based applications to pump the water. PV panels are the major power resource to supply a water pump driven by 8/6 SRM motor. A Perturbation & Observation (P & O) based maximum power point tracking (MPPT) scheme is adopted to improve the performance of PV system. A dc-dc ZETA is connected in between PV and SRM drive to provide steady and continuous supply to the SRM for efficient operation of the system. The variable DC-link capacitor voltage of the ZETA converter controls the speed of SRM drive from various environmental conditions and irradiation levels of solar PV array. ZETA converter has the added advantage over other types of buckboost converters is that, it does not require added circuitry for inrush current problem and overload protection is also not required. To reduce the stresses on the converter elements, the two inductors are chosen to operate in continuous current conduction mode (CCM). A four-phase 8/6 SRM drive is developed in the MATLAB/SIMULINK environment to demonstrate the effectiveness of specified system.

Keywords:

Solar PV system,MPPT,ZETA converter,SRM drive,agricultural applications,Perturbation and Observation (P&O),

Refference:

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system employing switched reluctance motor drive,” IEEE Trans. Ind.
Appl., vol. 52, pp. 3949-3957, Sep./Oct 2016.
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single switch fly-back Buck-Boost AC-DC converter for low power battery
charging applications,” Journal of Power Electronics, Vol. 7, No. 4, pp. 318-
327, Oct. 2007.
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Appl. J. Texas Instruments Incorporated, 2Q. Texas, USA. 2010, 16–21.
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Antenna”, International Journal of Innovative Technology and Exploring
Engineering (IJITEE), Volume-8 Issue-8 June, 2019.
VI. K.Praveen Kumar, “Circularly Polarization of Edge-Fed Square Patch
Antenna using Truncated Technique for WLAN Applications”, International
Journal of Innovative Technology and Exploring Engineering (IJITEE),
Volume-8 Issue-8 June, 2019.
VII. K.Praveen Kumar, Dr. Habibulla Khan “Active PSEBG structure design for
low profile steerable antenna applications” Journal of advanced research in
dynamical and control systems, Vol-10, Special issue-03, 2018.
VIII. K.Praveen Kumar, Dr. Habibulla Khan “Optimization of EBG structure for
mutual coupling reduction in antenna arrays; a comparitive study”
International Journal of engineering and technology, Vol-7, No-3.6, Special
issue-06, 2018.

IX. K.Praveen Kumar, Dr Habibulla Khan ” Surface wave suppression band, In
phase reflection band and High Impedance region of 3DEBG
Characterization” International journal of applied engineering research
(IJAER), Vol 10, No 11, 2015.
X. K.Praveen Kumar, “Triple Band Edge Feed Patch Antenna; Design and
Analysis”, International Journal of Innovative Technology and Exploring
Engineering (IJITEE), Volume-8 Issue-8 June, 2019.
XI. Krishnan, Ramu. Switched reluctance motor drives: modeling, simulation,
analysis, design, and applications. CRC press, 2001.
XII. Kumar, Rajan, and Bhim Singh, “BLDC motor-driven solar PV array-fed
water pumping system employing zeta converter”, IEEE Transactions on
Industry Applications, vol. 52, no. 3, (2016), pp. 2315-2322.
XIII. Mahmoud, Samia M., et al.”Studying different types of power converters
fed switched reluctance motor.” International Journal of Electronics and
Electrical Engineering 1.4, pp. 281-290, 2013.
XIV. Miller, Timothy John Eastham, ed. et al.” Electronic control of switched
reluctance machines”. Newnes, 2001.
XV. Mishra A. K, & Singh B, “Solar photovoltaic array dependent dual output
converter based water pumping using Switched Reluctance Motor drive”,
IEEE Transactions on Industry Applications, 53(6), 5615-5623, 2017.
XVI. Nabil Farah, M.H.N. Talib, Jurifa Lazi, Majed Abo Ali, Z. Ibrahim,
“Multilevel Inverter Fed Switched Reluctance Motors (SRMs) 6/4, 8/6 and
10/8 SRM Geometric Types”, International Journal of Power Electronics
and Drive System (IJPEDS) Vol. 8, No. 2, June 2017, pp. 584~592 ISSN:
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Non-isolated integrated type AC-DC converter with extended voltage gain
and high power factor for Class-C&D applications”. International Journal of
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230-236.
XVIII. Nagi Reddy. B, O. Chandra Sekhar, M. Ramamoorty, “Implementation of
zero-current switch turn-ON based buck-boost buck type rectifier for low
power applications”. International Journal of electronics – Taylor & Francis
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XIX. Qingguo Sun, Jianhua Wu*, Chun Gan and Jing Wang”A Novel Boost
Chopper Converter-Based Torque Sharing Function Control Strategy for
Switched Reluctance Motors,” 978-1-5386-3246-8/17/$31.00 © 2017 IEEE.
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phase switched reluctance motor for PSIM.” Power Electronics Systems and
Applications (PESA), 2011 4th International Conference on, IEEE, pp. 1-5,
2011.

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GREY WOLF OPTIMIZATION WITH WAVELET SCHEME FOR SAR IMAGES DENOISING

Authors:

A. Ravi, Leela Satyanarayana. V

DOI NO:

http://doi.org/10.26782/jmcms.2019.10.00040

Abstract:

De-noising is the reconstruction of an original image once all useless noise that is from affected images are eliminated. The image de-noising is a major challenge to researchers since the removal of noise can introduce artefacts that can result in the blurring of all images. The techniques based on the wavelet were to identify better applicability in the removal of noise owing to the capability of spacefrequency and its localization. The techniques inspired by nature have an important role to play in image processing. This will bring down image blurring, noise and improves enhancement of image, image fusion, image thresholding, and image pattern recognition. The algorithm known as Grey Wolf Optimization (GWO) falls under the category of swarm intelligence and thus initiates the process of optimization using random solutions.

Keywords:

Denoising,Image denoising,Wavelet-based techniques,Grey Wolf Optimization (GWO) algorithm,

Refference:

[I] Chaudhari, Y. P., & Mahajan, P. M. (2017). Image denoising of various
images using wavelet transform and thresholding techniques. Int. Res. J. Eng.
Technol.(IRJET), 4(2).
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spectrum mask based medical image fusion using Gray Wolf Optimization,”
Biomedical Signal Processing and Control, vol. 34, pp. 36–43, Apr. 2017.
[III] E.Daniel, J. Anitha, Optimum green plane masking for the contrast
enhancement of retinal images using enhanced genetic algorithm, Optik 126
(2015) 1726–1730.
[IV] Faris, H., Aljarah, I., Al-Betar, M. A., &Mirjalili, S. (2018). Grey wolf
optimizer: a review of recent variants and applications. Neural computing and
applications, 30(2), 413-435.
[V] K.Praveen Kumar, “Active Switchable Band-Notched UWB Patch
Antenna”, International Journal of Innovative Technology and Exploring
Engineering (IJITEE), Volume-8 Issue-8 June, 2019.
[VI] K.Praveen Kumar, “Circularly Polarization of Edge-Fed Square Patch
Antenna using Truncated Technique for WLAN Applications”, International
Journal of Innovative Technology and Exploring Engineering (IJITEE),
Volume-8 Issue-8 June, 2019.
[VII] K.Praveen Kumar, Dr. Habibulla Khan “Active PSEBG structure design
for low profile steerable antenna applications” Journal of advanced research in
dynamical and control systems, Vol-10, Special issue-03, 2018.
[IX] K.Praveen Kumar, Dr. Habibulla Khan “Optimization of EBG structure
for mutual coupling reduction in antenna arrays; a comparitive study”
International Journal of engineering and technology, Vol-7, No-3.6, Special
issue-06, 2018.
[X] K.Praveen Kumar, Dr Habibulla Khan ” Surface wave suppression band,
In phase reflection band and High Impedance region of 3DEBG
Characterization” International journal of applied engineering research
(IJAER), Vol 10, No 11, 2015.
[XI] K.Praveen Kumar, “Triple Band Edge Feed Patch Antenna; Design and
Analysis”, International Journal of Innovative Technology and Exploring
Engineering (IJITEE), Volume-8 Issue-8 June, 2019.
[XII] Misra., A, Kartikeyan., B (2015) “DENOISING TECHNIQUES FOR
SYNTHETIC APERTURE RADAR DATA – A REVIEW”, International
Journal of Computer Engineering & Technology (IJCET) Volume 6, Issue 9,
Sep 2015, pp. 01-11.
[XIII] Misra., I, A, Kartikeyan., B, and Garg., B. (2014) “Denoising Of Sar
Imagery In The Wavelet Framework: Performance Analysis”, International
Journal of Remote Sensing & Geoscience (IJRSG), Volume 3, Issue 2, March
2014, pp (1 to 11).

[XIV] Mustafa, N., Khan, S. A., Li, J. P., Khalil, M., Kumar, K., &Giess, M.
(2014, December). Medical image de-noising schemes using wavelet
transform with fixed form thresholding. In 2014 11th International Computer
Conference on Wavelet Actiev Media Technology and Information Processing
(ICCWAMTIP) (pp. 397-402). IEEE.
[XV] Nair, J. J., &Bhadran, B. (2014, April). Denoising of sar images using
maximum likelihood estimation. In 2014 International Conference on
Communication and Signal Processing (pp. 853-857). IEEE.
[XVI] Ramson, S. J., Raju, K. L., Vishnu, S., &Anagnostopoulos, T. (2019).
Nature Inspired Optimization Techniques for Image Processing—A Short
Review. In Nature Inspired Optimization Techniques for Image Processing
Applications (pp. 113-145). Springer, Cham.
[XVII] Ramson, S. J., Raju, K. L., Vishnu, S., &Anagnostopoulos, T. (2019).
Nature Inspired Optimization Techniques for Image Processing—A Short
Review. In Nature Inspired Optimization Techniques for Image Processing
Applications (pp. 113-145). Springer, Cham.
[XVIII] Xizhi, Z. (2008, December). The application of wavelet transform in
digital image processing. In 2008 International Conference on MultiMedia and
Information Technology (pp. 326-329). IEEE.
[XIX] Xue, X. (2016). An Effective Method of SAR Image
Denoising. REVISTA DE LA FACULTAD DE INGENIERIA, 31(12), 161-
166.
[XX] Zhao, H. H., Lopez Jr, J. F., Martinez, A., &Qiao, Z. J. (2013). SAR
Image Denoising Based on Wavelet Packet and Median Filter. In Applied
Mechanics and Materials (Vol. 333, pp. 916-919). Trans Tech Publications.

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JOB PERFORMANCE FACTORS OF CIVIL ENGINEERS IN VIETNAM

Authors:

Khoa Dang Vo, Phong Thanh Nguyen, Phuong Thanh Phan

DOI NO:

http://doi.org/10.26782/jmcms.2019.10.00041

Abstract:

Human resources are the most precious asset of society and any civil engineering and construction firms. Experience shows that successful construction companies always focus on recruitment and human resources training. Thus, ranking main factors in measuring the performance of construction engineers is one of the most critical determinations in the success of civil engineering and construction projects. However, traditional methods of evaluating key factors performance of construction engineers are usually based on subjective opinions, resulting in irrational and inappropriate outcomes. Therefore, this paper presents a fuzzy model for ranking critical factors in measuring the performance of construction engineers. The results show that there are five essential factors in measuring the performance of construction engineers in Vietnam: (1) Ability to perform work in accordance with project procedures and accept overtime work; (2) Ability to improve knowledge and skills; and (3) Ability to meet and make a decision with the consensus of a project team; and (4) Ability to communicate exchange and persuade and build good relationships with project members; (5) Planning and scheduling ability.

Keywords:

Construction projects,civil engineers,fuzzy logic,Job performance,

Refference:

I. D. L. Luong, D.-H. Tran, and P. T. Nguyen, “Optimizing multi-mode timecost-
quality trade-off of construction project using opposition multiple
objective difference evolution,” International Journal of Construction
Management, pp. 01-13, 2018.
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vol. 21, no. 3, pp. 257-273, 1987.
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Analytic Network Process and TOPSIS Method for Material Supplier
Selection,” Key Engineering Materials, vol. 728, pp. 411-415, 2017.
VI. P. T. Nguyen et al., “Construction Project Quality Management using Building
Information Modeling 360 Field,” International Journal of Advanced
Computer Science and Applications, vol. 9, no. 10, pp. 228-233, 2018.
VII. P. Van Nguyen, P. T. Nguyen, Q. L. H. Thuy, T. Nguyen, and V. D. B. Huynh,
“Calculating Weights of Social Capital Index Using Analytic Hierarchy
Process,” International Journal of Economics and Financial Issues, vol. 6, no.
3, pp. 1189-1193, 2016.
VIII. T. A. Nguyen and P. T. Nguyen, “Explaining model for supervisor’s behavior
on safety action based on their perceptions,” ARPN Journal of Engineering and
Applied Sciences, Article vol. 10, no. 20, pp. 9562-9572, 2015.
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“Application of Fuzzy Analytical Hierarchy Process based on Geometric Mean
Method to Prioritize Social Capital Network Indicators,” International Journal
of Advanced Computer Science and Applications, vol. 9, no. 12, pp. 182-186,
2018.

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Implementing Integrated Vehicle Health Management (IVHM) Protocol for Support and Reliability of Digital Project Engineering.

Authors:

Noor Ullah, Sayed Atif, Jehanzeb Khan

DOI NO:

http://doi.org/10.26782/jmcms.2019.10.00042

Abstract:

Project comes up with a lot of hurdles and unnecessary obstacles due to situational and appropriate eccentricity of engineering which usually left manager and engineers to take on these challenges with their exceptional managerial skills and to work effectively in the given scenarios. Engineering Project Health management (EPHM) is an important term for management engineers which is based on framework for observation of engineered program/structure with in context understanding. This paper presents a novel framework approach of integrated vehicle health management (IVHM) in engineering management. It is applied to four industrial cases through which mutual understanding of project activity is increased. The purpose of implementing IVHM protocol in management position is reduce the analytical efforts and to increase the reliability of project analysis.

Keywords:

Project Engineering,Engineering Management,integrated vehicle health management (IVHM),Project analysis,Reliability,

Refference:

I. A. I. Lavagnon, “Project success as a topic in project management journals,”
Project Manage. J., vol. 40, no. 4, pp. 6–19, 2009.
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and Insights. Chichester, U.K.: Wiley, 1996.
III. C. Earl, C. Eckert, and J. Clarkson, “Design change and complexity,” in
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for future space vehicles,” in Proc. 37th Joint Propulsion Conf.
Exhibit, 2001, pp. 1–10.
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change in the mechanical design process arena,” Proc. Inst. Mech. Eng.
Part B, J. Eng. Manuf., vol. 219, no. 12, pp. 851–863, 2005.
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Trans. Eng. Manage., vol. 37, no. 4, pp. 269–276, Nov. 1990.
VII. J. Watson, “Joseph Black Lecture, Design Exhibition,” University of
Bath, 2012. [Online]. Available: https://wiki.bath.ac.uk/display/
MechEngDesignExhibition/Home

VIII. L. Wallace and M. Keil, “How software project risk affects project performance:
An investigation of the dimensions of risk and an exploratory
model,” Decis. Sci., vol. 35, no. 2, pp. 289–321, 2004.
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context,” Res. Policy, vol. 32, no. 2003, pp. 789–808, 2002.
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the nature of technical coupling on the quality of global software
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managing complex products and systems?,” Res. Policy, vol. 29, no. 7–8,
pp. 871– 893, Aug. 2000.
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development,” MIT Sloan Manage. Rev., vol. 47, no. 4, pp. 22–30, 2006.
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turbulence in large-scale engineering projects,” Int. J. Project Manage.,
vol. 19, no. 8, pp. 445–455, Nov. 2001.
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Abu-Salem, “A taxonomy of an IT project failure: Root causes,” Int.
Manage. Rev., vol. 5, no. 1, pp. 93–104, 2009.
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perception of key performance indicators (KPIs) for large-scale public
sector development projects,” Int. J. Project Manage., vol. 28, no. 3, pp.
228–236, Apr. 2010.

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Supply and Demand (SAD) analysis of Producers and Seller in Market under OOS Conditions in Supply Chain Management.

Authors:

Sayed Atif, Noor Ullah, Jehanzeb Khan

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00043

Abstract:

Product accessibility is a serious feature of client package for sellers and industrialists. While product being out of stock (OOS), both sellers and manufacturers may agonize relying on demand-side features, such as whether customers are extra dependable to the store. Though together sellers and producers contribute to OOS conditions, the supply-side features, like whether seller or producer is accountable for in-store contentment might effect OOS situation. Direct store delivery (DSD) includes the producer sidestepping the seller’s delivery center and transporting product straight to the seller’s distinct warehouses. This article presents the Supply and Demand (SAD) concerns concurrently to define the insinuations of stock outs for both sellers and producers using an agent-based simulation. An agent-based simulation permits reflection of such concerns under recurring OOS circumstances to define the general and complete effect to seller and producer performance.

Keywords:

Supply and Demand,Producers,Agent based simulation,product reliability,Out of Stock (OOS),

Refference:

I. A. Musalem, M. Olivares, E. T. Bradlow, C. Terwiesch, and D. Corsten,
“Structural estimates of the effect of out-of-stocks,” Manage. Sci., vol. 56,
no. 7, pp. 1180–1197, 2010.
II. A. Bonfrer and P. K. Chintagunta, “Store brands: Who buys them and
what happens to retail prices when they are introduced?,” Review Ind.
Org., vol. 24, no. 2, pp. 195–218, 2004.
III. D. Papakiriakopoulos and G. Doukidis, “Classification performance of
making decisions about products missing from the shelf,” Adv. Decis.
Sci., pp. 1–13, 2011, Art.ID 515978.
IV. E. T. Anderson, G. J. Fitzsimons, and D. Simester, D, “Measuring and
mitigating the costs of stockouts,” Manage. Sci., vol. 52, no. 11, pp. 1751–
1763, 2006.
V. ECR Europe and RolandBerger Strategy Consultants. ECR— Optimal
Shelf Availability: Increasing Shopper Satisfaction at the Moment
of Truth. ECR Europe, 2003. [Online]. Avail- able: http://ecrall.
org/files/pub_2003_osa_blue_book.pdf. Accessed on: Jun. 30, 2014.
VI. GMA Direct Store Delivery Committee, AMR Research, and Clark- ston
Consulting. Powering Growth Through Direct Store Delivery (Ver- sion
1.1), Grocery Manufacturers of America, Washington, DC, USA, 2008.
VII. GMA Direct Store Delivery Committee and Willard Bishop. Optimiz- ing
the Value of Integrated DSD, Grocery Manufacturers of America,
Washington, DC, USA, 2011.
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stores: An empirical study,” Int. J. Retail Distrib. Manage., vol. 37, no. 3,
pp. 765–789, 2009.
IX. J. Aastrup and H. Kotzab, “Forty years of out-of-stock research – and
shelves are still empty,” Int. Rev. Retail, Distrib. Consumer Res., vol. 20,
no. 1, pp. 147–164, 2010
X. K. Campos, E. Gijsbrechts, and P. Nisol, “The impact of retailer stockouts
on whether, how much, and what to buy,” Int. J. Res. Marketing, vol. 20,
no. 3, pp. 273–286, 2003.
XI. K. Xu, R. Yin, and Y. Dong, “Stockout recovery under consignment: The
role of inventory ownership in supply chains,” Decis., Sci., vol. 47, no. 1,
pp. 94–124, 2016.
XII. R. C. Basole and M. A. Bellamy, “Supply network structure, visibility,
and risk diffusion: A computational approach,” Decis. Sci. J., vol. 45, no.
4, pp. 753–789, 2014.
XIII. T. W. Gruen, D. S. Corsten, and S. Bharadwaj, Retail Out-of-Stocks: A
Worldwide Examination of Extent, Causes, and Consumer Responses,
Grocery Manufacturers of America: Washington, DC, USA, 2002.
XIV. T. Wu, S. Huang, J. Blackhurst, X. Zhang, and S. Wang, “Supply chain
risk management: An agent-based simulation to study the impact of retail
stockouts,” IEEE Trans. Eng. Manage., vol. 60, no. 4, pp. 676–686, Nov.
2013.

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Review of Induction Motor Direct Torque Control

Authors:

Sajid Nawaz Khan, Hamza Umar Afridi, Syed Ashraf Ali, Muhammad Aamir Aman

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00044

Abstract:

Direct torque control (DTC) of Induction Motor (IM) is primal requirement in traction and vehicle applications which has been employed for fast torque response in dynamic performance of IM drives. DTC decouple flux and torque control there for to achieve fast torque response, optimal inverter voltage selection is taken. In this paper, DTC method is employed for fast torque response utilizing PI-controller based on the voltage vector selection for inverter. Moreover, performance of IM is evaluated in term of torque response, speed response, stator current, rotor and stator flux in both time and d-q flux. Analysis reveals that PI-controller response fairly match the reference torque curve faster there for considered as best choice for DTC of IM.

Keywords:

Direct torque control,Induction Motor,PI-Controller,Electric drive,

Refference:

I. Achalhi, D. Ouoba, M. Bezza, N. Belbounaguia and F. Dkhichi,
“Application of direct torque control of induction motor in a
photovoltaic water pumping system,” 2015 3rd International Renewable
and Sustainable Energy Conference (IRSEC), Marrakech, 2015, pp. 1-5.
II. FatihaZidani, RachidNait said, “Direct Torque Control of Induction
Motor with Fuzzy Minimization Torque Ripple”, Journal of Electrical
Engineering.,vol 56(7-8): pp. 183-188. 2005.
III. K. L. Butler, M. Ehsani, P. Kamath, “A Matlab-based modeling and
simulation package for electric and hybrid electric vehicle design”, IEEE
Trans. Vehicular Technol., vol. 48, no. 6, pp. 1770-1118, Nov. 1999.
IV. Kazmierkowski M P and Giuseppe Buja, “Review of Direct Torque
Control Methods for Voltage Source Inverter-Fed Induction Motors”,
Conf. Rec. IEEE-IAS. pp. 981-991, 2003
V. Kang Jun-Koo, Chung Dae-Woong and Seung-Ki Sul, “Direct Torque
Control of Induction Machine with Variable Amplitude Control of Flux
and Torque Hysteresis Bands”, Conf. Rec. IEEE-IAS.pp. 640-642, 1999.
VI. Malik E. Elbuluk, “Torque Ripple Minimization in Direct Torque
Control of Induction Machines”, IEEE-IAS annual meeting, 1: 12-16,
2003.
VII. Muhammad Aamir Aman, 2Hamza Umar Afridi, 3Muhammad
ZulqarnainAbbasi, 4Akhtar Khan, 5Muhammad Salman. Power
Generation from Piezoelectric Footstep Technique 1,2,3,4,5 Department
of Electrical Engineering, Iqra National University, Pakistan Email:
aamiraman@inu.edu.pk *Corresponding author: Muhammad Aamir
Aman, E-mail: aamiraman@inu.edu.pkJ.Mech.Cont.& Math. Sci., Vol.-
13, No.-4, September-October (2018) Pages 67-72 67

VIII. Muhammad Aamir Aman, 2Muhammad ZulqarnainAbbasi, 3Akhtar
Khan, 4Waleed Jan, 5Mehr-e-Munir Power Generator Automation,
Monitoring and Protection System 1,2,3,4,5Department of Electrical
Engineering, Iqra National University, Pakistan
Email:mehre.munir@inu.edu.pk *Corresponding author: Mehr-e-Munir,
E-mail: mehre.munir@inu.edu.pk J.Mech.Cont.& Math. Sci., Vol.-13,
No.-4, September-October (2018) Pages 122-133
IX. Muhammad Aamir Aman, 2Muhammad ZulqarnainAbbasi, 3Hamza
Umar Afridi, 4Khushal Muhammad, 5Mehr-e-Munir Prevailing
Pakistan’s Energy Crises.1,2,3,4,5 Department of Electrical Engineering,
Iqra National University, Pakistan Email: aamiraman@inu.edu.pk
*Corresponding author: Muhammad Aamir Aman, E-mail:
aamiraman@inu.edu.pkJ.Mech.Cont.& Math. Sci., Vol.-13, No.-4,
September-October (2018) Pages 147-154
X. Muhammad Aamir Aman, 2Muhammad ZulqarnainAbbasi, 3Murad Ali,
4Akhtar Khan.To Negate the influences of Un-deterministic Dispersed
Generation on Interconnection to the Distributed System considering
Power Losses of the system 1 Department of Electrical Engineering,
Iqra National University, Pakistan Email : aamiraman@inu.edu.pk
*Corresponding author: Muhammad Aamir Aman, E-mail:
aamiraman@inu.edu.pkJ.Mech.Cont.& Math. Sci., Vol.-13, No.-3, July-
August (2018) Pages 117-132
XI. Muhammad Aamir Aman1, Ali Shahab2, Fazl e Jamil3, Muhammad
Nauman Naeem4, Mehre Munir5 Intelligent Home Automation System
Using BitVoicer Department of Electrical Engineering, Iqra National
University, Pakistan. Email: aamiraman@inu.edu.pk *Corresponding
author: Muhammad Aamir Aman, E-mail:
aamiraman@inu.edu.pkJ.Mech.Cont.& Math. Sci., Vol.-14, No.-4, July-
August (2019)
XII. Pengcheng Zhu, Yong Kang and Jian Chen, “Improve Direct Torque
Control Performance of Induction Motor with Duty Ratio Modulation”,
Conf. Rec. IEEE-IEMDC, 03. 1: 994-998, 2003.
XIII. T. Ramesh and A. K. Panda, “Direct flux and torque control of three
phase induction motor drive using PI and fuzzy logic controllers for
speed regulator and low torque ripple,” 2012 Students Conference on
Engineering and Systems, Allahabad, Uttar Pradesh, 2012, pp. 1-6.
XIV. Vaez-Zadeh S and G.H. Mazarei, “Open Loop Control of Hysteresis
Band Amplitudes in Direct Torque Control of Induction Machines”,
Conf. Rec. IEEE-IAS. pp. 1519-1524, 2000.
XV. Y. Srinivasa Kishore Babu, G. Tulasi Ram Das, “Improvement in Direct
Torque Control of Induction Motor using Fuzzy Logic duty ratio
controller”, ARPN Journal of Engineering and Applied Sciences, vol. 5,
no. 4, April 2010

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Customer Acquisition and Retention in Non-Banking Finance Companies (NBFC)

Authors:

Subhransu Panda, K. Siva Nageswara Rao

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00045

Abstract:

Non-Banking Finance Companies (NBFCs) are playing a key role in providing financial support to the unsupported and secure the unsecured population. The broad objective of the paper is to study how NBFCs can increase customer base and its retention. There are various variables investigated, which were anticipated to be the reasons for increase in customer base. These variables involved both employee and customer satisfaction. The data collected is both primary and secondary in nature. The variables investigated are Interest Rate, customer satisfaction over various parameters likeservice offered, interest rate, staff behavior, and documentation process. For employee satisfaction there were factors investigated like salary, incentives, working hours, flexibility with work and personal interest. Also, there were factors which were analyzed to know how customers can be increased and retained. Factors such as referral program for customers, maintain regular interaction with customers, provide benefits offered by other competitors and provide benefits to loyal customers. The study attempts to identify the relations between above factors and how we can increase customer base and retention thereafter.

Keywords:

NBFC,MSME,Customer engagement,customer loyalty,customer satisfaction,customer retention,

Refference:

I. Hymavathi, C.H., Koneru, K.(2018). Investors’ awareness towards commodities market
with reference to GUNTUR city, Andhra Pradesh.International Journal of Engineering
and Technology(UAE). 7(2), pp. 1104-1106.
II. Hymavathi, C.H., Koneru, K.(2019). Investors perception towards Indian commodity
market: An empirical analysis with reference to Amaravathi region of Andhra Pradesh.
International Journal of Innovative Technology and Exploring Engineering.8(7), pp.
1708-1714.
III. Hymavathi, C., Koneru, K. (2019). Role of perceived risk in mutual funds selection
behavior: An analysis among the selected mutual fund investors. International Journal of
Engineering and Advanced Technology.8(4), pp. 1913-1920.
IV. KishanVarma, M.S., Koneru, K., Yedukondalu, D.(2019). Affect of worksite wellness
interventions towards occupational stress. International Journal of Recent
Technology and Engineering.8(1), pp. 2874-2879.
V. Lakshmi Narahari, C., Koneru, K. (2018). Stress at work place and its impact on
employee performance. International Journal of Engineering and Technology(UAE).
7(2), pp. 1066-1071.
VI. Manukonda et al. (2019).What Motivates Students To Attend Guest Lectures?.The
International Journal of Learning in Higher Education.Volume 26, Issue 1. 23-34.
VII. Neelima, J., Koneru, K.(2019). Assessing the role of organizational culture in
determining the employee performance – empirical evidence from Indian pharmaceutical
sector.International Journal of Innovative Technology and Exploring Engineering. 8(7),
pp. 1701-1707.
VIII. Sivakoti Reddy, M. (2019).Impact of RSERVQUAL on customer satisfaction: A
comparative analysis between traditional and multi-channel retailing. International
Journal of Recent Technology and Engineering. 8(1), pp. 2917-2920.
IX. Sivakoti Reddy, M., Venkateswarlu, N.(2019). Customer relationship management
practices and their impact over customer purchase decisions: A study on the selected
private sector banks housing finance schemes. International Journal of Innovative
Technology and Exploring Engineering. 8(7), pp. 1720-1728.
X. Sivakoti Reddy, M., Murali Krishna, S.M.(2019). Influential role of retail service quality
in food and grocery retailing: A comparative study between traditional and multi-channel
retailing. International Journal of Management and Business Research. 9(2), pp. 68-73.
XI. Sivakoti Reddy, M., Naga Bhaskar, M., Nagabhushan, A. (2016).Saga of silicon plate:
An empirical analysis on the impact of socio economic factors of farmers on inception of solar plants.
International Journal of Control Theory and Applications. 9(29), pp. 257-
266.
XII. Suhasini, T., Koneru, K. (2019).Employee engagement through HRD practices on
employee satisfaction and employee loyalty: An empirical evidence from Indian IT
industry.
International Journal of Engineering and Advanced Technology.8(4), pp. 1788-1794.
XIII. Suhasini, T., Koneru, K. (2018).A study on employee engagement driving factors and
their impact over employee satisfaction – An empirical evidence from Indian it industry.
International Journal of Mechanical Engineering and Technology.9(4), pp. 725-732.
XIV. Y. V. Rao and SrinivasaRaoBudde.Banking Technology Innovations in India:
EnhancingCustomer Value and Satisfaction.Indian Journal of Science and Technology,
Vol 8(33), DOI: 10.17485/ijst/2015/v8i33/78280, December 2015.1-10.

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A Comparative Study between New and Loyal Customer Complaint Behaviour in Context of Service Recovery Failures of Indian Banking Sector

Authors:

Bandaru Srinivasa Rao, Nagendra Kumar Turaga

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00046

Abstract:

Banking is a dynamic sector and, as such, high-quality client service is invaluable for clients to grow and retain.The purpose of the study is to examine the differences in complaint behaviour in context of service recovery failure (Double Deviation) and its effect on complaint behaviour. 114 respondents of sample were selected by random sampling technique to obtain responses in form of well designed questionnaire.Results revealed that new customers are involving more in private actions and defection than the loyal customers in context of double deviation and all the three dimensions magnitude of service failure, recovery strategies, and satisfaction with service recovery have an effect on complaint behaviour. Further this paper consists of implications and future scope for researchers.

Keywords:

Complaint Behaviour,Double Deviation,New and Loyal Customers,Banking Sector,

Refference:

I. Ana B. Casado-Díaz & Juan L. Nicolau-Gonzálbez (2009) Explaining
consumer complaining behaviour in double deviation scenarios: the
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purchase behaviour: Theoretical & empirical analyses. International
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customer complaints to the firm and subsequent exit behavior.
Advances in Consumer Research, 22, 94-100.
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behavior after purchasing an inappropriate or defective financial retail
product? (Unpublished master thesis). Erasmus Universiteit Rotterdam,
Netherlands
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behaviour: The case of electrical goods. International Journal of Retail
& Distribution Management, 23(9), 8-18.
http://dx.doi.org/10.1108/09590559510098663.

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What works and whatdoesn’t. Journal of Service Research, 5(3), 225–
250.”
VIII. Ennew, C &Shoefer, K. (2004), Service Failure and Service Recovery
in Tourism: Areview, The Tourist: A Psychological Perspective, Raj.”
IX. Fisher, A. (2001), ‘‘Winning the battle for customers’’, Journal of
Financial Service Marketing,Vol. 6 No. 1, pp. 77-83.”
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of service recovery Harvard Business Review, 68(4), 148–157.”
XI. Hess, R.L., Jr., Ganesan, S., & Klein, N.M. (2003) Service failure and
recovery: The impact ofrelationship factors on customer satisfaction.
Journal of the Academy of Marketing Science,31(2), 127–145.”
XII. Hymavathi, C.H., Koneru, K.(2018). Investors’ awareness towards
commodities market with reference to GUNTUR city, Andhra Pradesh.
International Journal of Engineering and Technology(UAE). 7(2), pp.
1104-1106.
XIII. Hymavathi, C.H., Koneru, K.(2019). Investors perception towards
Indian commodity market: An empirical analysis with reference to
Amaravathi region of Andhra Pradesh. International Journal of
Innovative Technology and Exploring Engineering. 8(7), pp. 1708-
1714.
XIV. Hymavathi, C., Koneru, K. (2019). Role of perceived risk in mutual
funds selection behavior: An analysis among the selected mutual fund
investors. International Journal of Engineering and Advanced
Technology. 8(4), pp. 1913-1920.
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and double deviation scenarios. The Service Industries Journal, 19(2),
69–82.
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Marketing Science, 22(1), 52–61.
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worksite wellness interventions towards occupational stress.
International Journal of Recent Technology and Engineering. 8(1), pp.
2874-2879.

XVIII. Kruger, L., & Mostert, P. G. (2014) The influence of relationship
intention on cell phone users’ attitudes towards complaining and
complaint behaviour, Southern African Business Review, 18, 35-63.
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perceptions in collectivist and individualist contexts, Journal of Service
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emotional responses to service failures on their recovery effort
evaluations and satisfaction judgments. Journal of the Academy of
Marketing Science, 30(1), 5–23.
XXVII. Neelima, J., Koneru, K.(2019). Assessing the role of organizational
culture in determining the employee performance – empirical evidence
from Indian pharmaceutical sector. International Journal of Innovative
Technology and Exploring Engineering. 8(7), pp. 1701-1707.
XXVIII. Smith, A.K., Bolton, R.N., & Wagner, J.(1999). A model of customer
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XXIX. Szymanski, D.M., &Henard, D.H.(2001). Customer satisfaction: A
meta-analysis of the empirical evidence. Journal of the Academy of
Marketing Science, 29(1), 16–35.
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evaluations of service complaint experiences: Implications for
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XXXI. Thomas. J. B. (2010). The social psychology of IT security auditing
from the auditee’s vantage point: Avoiding cognitive dissonance. Isaca
Journal, 3, 1-4.
XXXII. Sivakoti Reddy, M. (2019). Impact of RSERVQUAL on customer
satisfaction: A comparative analysis between traditional and multichannel
retailing. International Journal of Recent Technology and
Engineering. 8(1), pp. 2917-2920.
XXXIII. Sivakoti Reddy, M., Venkateswarlu, N.(2019). Customer relationship
management practices and their impact over customer purchase
decisions: A study on the selected private sector banks housing finance
schemes. International Journal of Innovative Technology and
Exploring Engineering. 8(7), pp. 1720-1728.
XXXIV. Sivakoti Reddy, M., Murali Krishna, S.M.(2019). Influential role of
retail service quality in food and grocery retailing: A comparative
study between traditional and multi-channel retailing. International
Journal of Management and Business Research. 9(2), pp. 68-73.
XXXV. Sivakoti Reddy, M., Naga Bhaskar, M., Nagabhushan, A. (2016). Saga
of silicon plate: An empirical analysis on the impact of socio economic
factors of farmers on inception of solar plants. International Journal of
Control Theory and Applications. 9(29), pp. 257-266.
XXXVI. Suhasini, T., Koneru, K. (2019). Employee engagement through HRD
practices on employee satisfaction and employee loyalty: An empirical
evidence from Indian IT industry.
International Journal of Engineering and Advanced Technology. 8(4),
pp. 1788-1794.
XXXVII. Suhasini, T. Koneru, K. (2018). A study on employee engagement
driving factors and their impact over employee satisfaction – An
empirical evidence from Indian it industry.
International Journal of Mechanical Engineering and Technology. 9(4),
pp. 725-732.

 

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Linkage of Employee Motivation and Employee Performance – Empirical Evidence on Employee Relationship Management Practices

Authors:

Kalpana Koneru

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00047

Abstract:

Employee Relations are born out of “employment relationship” in an industrial setting. It is the Industry which provides the environment for employee relations. The Production and Productivity depends upon the type of Employee Relations in an organization. The overall performance of an Organization is effects when there is existence of Positive Employee Relations. The Internal Communication system, Trust among the employees, Best HR/ IR Policies by management, leadership style of the management, Goals of the individuals as well as organization are key factors to affect the relations. There are certain evidences in the literature to engendering the high motivation among the employee so the firm. Hence, the current study emphasized to assess the mediating role of employee motivation over the employee performance in the organizations. The researcher collected 888 samples from RastreeyaIspat Nigam Limited, Visakhapatnam to test the proposed model in this research paper. The respondents profile is explained by using the descriptive statistics such as mean and standard deviation. The proposed hypotheses of the model are tested by using Hayes (2016) mediation analysis. The results evidencedthe significant indirect effect in the proposed model.

Keywords:

Employee Relations,Trust,HR Practices,Communication System,Shared Goals & Values,Leadership Style,Employee Motivation,Employee Performance,

Refference:

I. C.H. Hymavathi, Koneru, K.(2018). Investors’ awareness towards commodities
market with reference to GUNTUR city, Andhra Pradesh.International Journal of
Engineering and Technology(UAE). 7(2), pp. 1104-1106.
II. Hymavathi, C., Koneru, K. (2019). Role of perceived risk in mutual funds
selection behavior: An analysis among the selected mutual fund investors.
International Journal of Engineering and Advanced Technology.8(4), pp. 1913-
1920.
III. Manukonda et al. (2019).What Motivates Students To Attend Guest
Lectures?.The International Journal of Learning in Higher Education.Volume 26,
Issue 1. 23-34.
IV. Neelima, J., Koneru, K.(2019). Assessing the role of organizational culture in
determining the employee performance – empirical evidence from Indian
pharmaceutical sector.International Journal of Innovative Technology and
Exploring Engineering. 8(7), pp. 1701-1707.
V. Sivakoti Reddy, M. (2019).Impact of RSERVQUAL on customer satisfaction: A
comparative analysis between traditional and multi-channel retailing.
International Journal of Recent Technology and Engineering. 8(1), pp. 2917-
2920.
VI. Sivakoti Reddy, M., Venkateswarlu, N.(2019). Customer relationship
management practices and their impact over customer purchase decisions: A
study on the selected private sector banks housing finance schemes. International
Journal of Innovative Technology and Exploring Engineering. 8(7), pp. 1720-
1728.
VII. Sivakoti Reddy, M., Murali Krishna, S.M.(2019). Influential role of retail service
quality in food and grocery retailing: A comparative study between traditional
and multi-channel retailing. International Journal of Management and Business
Research. 9(2), pp. 68-73.
VIII. Sivakoti Reddy, M., Naga Bhaskar, M., Nagabhushan, A. (2016).Saga of silicon
plate: An empirical analysis on the impact of socio economic factors of farmers
on inception of solar plants. International Journal of Control Theory and
Applications. 9(29), pp. 257-266.
IX. Suhasini, T., Koneru, K. (2019).Employee engagement through HRD practices
on employee satisfaction and employee loyalty: An empirical evidence from
Indian IT industry. International Journal of Engineering and Advanced
Technology.8(4), pp. 1788-1794.
X. Suhasini, T. Koneru, K. (2018). A study on employee engagement driving factors
and their impact over employee satisfaction – An empirical evidence from Indian
it industry.International Journal of Mechanical Engineering and Technology.9(4),
pp. 725-732.

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Andhra Pradesh Broadband infrastructure Project Phase-I- A Case Study.

Authors:

Phani Kumar.Katuri, Harika.Putta

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00048

Abstract:

This paper investigates the financial feasibility issues of broadband infrastructure project of state government of Andhra Pradesh to the development of digital networks. It also examines the state of telecommunications in the region today and presents potential economic and financial models of the development of a broadband network. In this study it has been proposed that broadband network project financial viability. In this study, new infrastructure investors are to be found among best financial feasibility assessment methods.

Keywords:

Broadband,Infrastructure Project,Economic Viability,Risk analysis,

Refference:

I. B. Blagonić, Katastarvodova u lokalnojinfrastruk- turiprostornihpodataka, PhD
thesis, University of Zagreb, Faculty of Geodesy, Zagreb, 2012.
II. D. Mesarić, F. Ambroš, M. Ivanović, Slavonskamreža –
Razvojmrežeširokopojasnogpristupanapodručju pet županijaregijeSlavonija i
Baranja, Conceptual design registered with the Ministry of Regional
Development and EU Funds of the Re-public of Croatia, 2013.
III. D. Mesarić, F. Ambroš, M. Ivanović, Slavonskamreža –
Razvojmrežeširokopojasnogpristupanapodručju pet županijaregijeSlavonija i
Baranja, Conceptual design registered with the Ministry of Regional
Development and EU Funds of the Re-public of Croatia, 2013.
IV. EC, A Digital Agenda for Europe, COM(2010) 245, Bruxelles, 19 May 2010.
V. F. Ambroš, D. Mesarić, M. Antunović, M. Ivanović, Razvoj i
održavanjeoptičkemreže NGN napodručjuSlavonije i Baranje, 22. Znanstvenostručniskup
OTO 2013, Osijek, Croatia, 25-26 April 2013, pp. 77-87.
VI. F. Ambroš, D. Mesarić, M. Antunović, M. Ivanović, Razvoj i
održavanjeoptičkemreže NGN napodručjuSlavonije i Baranje, 22. Znanstvenostručniskup
OTO 2013, Osijek, Croatia, 25-26 April 2013, pp. 77-87.
VII. HAKOM, Pravilnik o tehničkim i
uporabnimuvjetimazasvjetlovodnedistribucijskemreže, Zagreb, 2010.
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processes in transition countries; Technical Gazette, Vol.18, No.1, 2012, pp. 15-
22.
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processes in transition countries; Technical Gazette, Vol.18, No.1, 2012, pp. 15-
22.
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Century, Lecture Notes in Geoinformation and Cartography, 2012, pp. 247-261.
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2012. do 2015. godine. Narodnenovine, 144/2011.
XII. S. Steiniger, A. J. S. Hunter. Geospatial free and open source software in the 21st
Century, Lecture Notes in Geoinformation and Cartography, 2012, pp. 247-261.
XIII. VladaRepublikeHrvatske, Strategijarazvojaširokopojasnogpristupa u
RepubliciHrvatskoj u razdoblju od 2012. do 2015. godine, Zagreb, 2011.
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2010.

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Analyzing the purchase intentions of Smartphone: A Descriptive Study

Authors:

A. Uday Kiran Sarma, K. Murali Krishna, S. Sai Devendra Kumar

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00049

Abstract:

Previous studies revealed that the behavior of the customer while purchasing a smartphone is influenced by various factors. These factors may be the features of the phone or external factors arising out of the offers from retail stores. The present study aspires to investigateif there is any significant relation between the perceptions of educated customers taking into consideration the factors (Price, Advertisements, offers in retail stores, Add-on accessories given and After Sales Service) which largelyinfluence the consumer's choice while purchase of Smartphone. A structured questionnaire, on a 5-Point likert Scale, developed from previous studies was employed for acquiring data. A sample of 381 respondents was selected for the survey, using nonprobability sampling technique. The Sample is a mix of students and professionals from Rural and Urban locality of Andhra Pradesh and Telangana

Keywords:

Purchase Intentions,Smart Phone,Education levels,Price,Advertisements,Offers in Retail Stores,Add-on Accessories,After Sales service of Smartphone,

Refference:

I. Blackwell, R., DSouza, C., Taghian, M., Miniard, P., & Engel, J. (2006).
Consumer behaviour: an Asia Pacific approach. Thomson.
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Point of View. Procedia Computer Science, 65, 1085–1094.
https://doi.org/10.1016/j.procs.2015.09.045
III. HanumanthaRao, S., UdayKiranSarma, A., & VenkateswaraKumar, K. S.
(2019). Predicting The Dynamics of Influencing Smartphone Purchase
Decisions. International Journal of Recent Technology and Engineering,
8(1), 2851–2856.

IV. Karjaluoto, H., Karvonen, J., Kesti, M., Koivumäki, T., Manninen, M.,
Pakola, J., … Salo, J. (2005). Factors affecting consumer choice of mobile
phones: Two studies from Finland. Journal of Euromarketing, 14(3), 59–82.
V. Kaushal, S. K., & Kumar, R. (2016). Factors Affecting the Purchase
Intension of Smartphone: A Study of Young Consumers in the City of
Lucknow. Pacific Business Review International, 8(12), 1–16.
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Gary, (author.). (2004). Marketing (6th editio). Frenchs Forest, N.S.W. :
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want in a cell phone design. Behaviour & Information Technology, 26(2),
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the cellular telephone industry. Journal of Product & Brand Management,
11(1), 42–51.
X. Lu, H., & Su, P. Y. (2009). Factors affecting purchase intention on mobile
shopping web sites. Internet Research, 19(4), 442–458.
https://doi.org/10.1108/10662240910981399
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choice: A mobile phone case study. Ergonomics, 52(12), 1514–1528.
XII. Manukonda et al. (2019).What Motivates Students To Attend Guest
Lectures?.The International Journal of Learning in Higher Education.Volume
26, Issue 1. 23-34.
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to be good at using a mobile device? An investigation of three levels of
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Nokia smart-phones in India. Galaxy International Interdisciplinary
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Influencing Purchasing Intention of Smartphone among University Students.
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XVIII. Sata, M. (2013). Factors affecting consumer buying behavior of mobile
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The Strategic Implications of Green HRM Practices towards Employee Organizational commitment an Inferential Analysis

Authors:

M S KishanVarma, K Kalpana, Leonard Lambert

DOI NO:

http://doi/10/jmcms.2019.10.00050

Abstract:

The purpose of the study is to understand employee Green HR Practices and their implementation in Educational institutions located in Guntur. The well-being of employees has become an important issue in competitive market within the educational institutions. Many institutions conduct various Green HR Practices programs for understanding its effect and influence on employee organization commitment strategically. But some employees skip these programs as they are not aware about the benefits of participating in these programs. Conveniences of 125 respondents are finalized for the study out of 150 samples was 25 responses are inconsistent and semi-filled are removed for inclusion in the study. Through this study we try to explore that factors by which employees are interested to participate in the Green HR Practices program interventions in the organization. To test the model we used descriptive and inferential statistics. The correlation between the constructs resulted that they exhibit a high correlation and the regression was performed to identify the dependence relation between the constructs. It is found that the all the constructed hypothesis are positively and significantly show a meaningful relation with organizational commitment by interventions of Green HR Practices.

Keywords:

Green HR Practices,Greater focus on CSR,Increased Savings,Change commitment,improved social image,

Refference:

I. Ahmad, S. (2015). Green Human Resource Management : Policies and
practices. Cogent Business & Management, 25(1), 1–13.
https://doi.org/10.1080/23311975.2015.1030817
II. Arulrajah, A. A. (2015). Green Human Resource Management Practices : A
Review Literature Review on Green HRM Practices. Sri Lankan Journal of
Human Resource Management, 5(1), 1–16.
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A New Theoretical Model and Organizational socialization A new theoretical
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516. https://doi.org/10.1108/02683940610673997
IV. Hymavathi, C.H., Koneru, K.(2019). Investors perception towards Indian
commodity market: An empirical analysis with reference to Amaravathi
region of Andhra Pradesh. International Journal of Innovative Technology
and Exploring Engineering.8(7), pp. 1708-1714.
V. KishanVarma, M.S., Koneru, K., Yedukondalu, D.(2019). Affect of worksite
wellness interventions towards occupational stress. International
Journal of Recent Technology and Engineering.8(1), pp. 2874-2879.
VI. Jackson, S. E., & Seo, J. (2010). The greening of strategic HRM scholarship.
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https://doi.org/10.1057/omj.2010.37
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Lectures?.The International Journal of Learning in Higher Education.Volume
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IX. Neelima, J., Koneru, K.(2019). Assessing the role of organizational culture in
determining the employee performance – empirical evidence from Indian
pharmaceutical sector.International Journal of Innovative Technology and
Exploring Engineering. 8(7), pp. 1701-1707.

X. Rani, S. (2014). Green HRM : Practices and Strategic Implementation in the
Organizations. International Journal on Recent and Innovation Trends in
Computing and Communication, 2(11), 3633–3639.
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Competitive Growth. Apeejay – Journal of Management Sciences And
Technology, 1(1), 15–18.
XII. Sudin, S. (2011). Strategic Green HRM : A proposed model that supports
Corporate Environmental Citizenship. International Conference on Sociality
and Economics Development, 10, 79–83.
XIII. Sivakoti Reddy, M., Venkateswarlu, N.(2019). Customer relationship
management practices and their impact over customer purchase decisions: A
study on the selected private sector banks housing finance schemes.
International Journal of Innovative Technology and Exploring Engineering.
8(7), pp. 1720-1728.
XIV. Sivakoti Reddy, M., Murali Krishna, S.M.(2019). Influential role of retail
service quality in food and grocery retailing: A comparative study between
traditional and multi-channel retailing. International Journal of Management
and Business Research. 9(2), pp. 68-73.
XV. Sivakoti Reddy, M., Naga Bhaskar, M., Nagabhushan, A. (2016).Saga of
silicon plate: An empirical analysis on the impact of socio economic factors
of farmers on inception of solar plants. International Journal of Control
Theory and Applications. 9(29), pp. 257-266.
XVI. Sivakoti Reddy, M. (2019).Impact of RSERVQUAL on customer
satisfaction: A comparative analysis between traditional and multi-channel
retailing. International Journal of Recent Technology and Engineering. 8(1),
pp. 2917-2920.
XVII. Suhasini, T. Koneru, K. (2018). A study on employee engagement driving
factors and their impact over employee satisfaction – An empirical evidence
from Indian it industry.International Journal of Mechanical Engineering and
Technology. 9(4), pp. 725-732.
XVIII. Suhasini, T., Koneru, K. (2019).Employee engagement through HRD
practices on employee satisfaction and employee loyalty: An empirical
evidence from Indian IT industry. International Journal of Engineering and
Advanced Technology. 8(4), pp. 1788-1794.
XIX. Zoogah, D. B. (2011). The dynamics of green HRM behaviors: A cognitive
social information processing approach. Zeitschrift Für Personalforschung,
25(2), 117–139. https://doi.org/10.1688/1862-0000

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Reward and Recognition Impact on Job Satisfaction and Performance in retail sector: an Empirical Study from Andhra and Telangana

Authors:

Potineni Swapna, P. Lakshmi Narayanamma

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00051

Abstract:

Today’s business environment facing many issues regarding employee’s job satisfaction and employee’s performance. Human resources focusing more on increasing satisfaction and performance of employees by using Rewards as a motivational factor. Rewards and recognition has more impact on employees. Many studies are concluded in past analyzed the impact of rewards and recognition. This study analyzes the effect of employee rewards and recognition on job satisfaction. Total 225 responses collected from two different Retail sectors (D Mart & Big Bazaar)Survey responses from D Mart (n = 145)and Big Bazaar (n = 80)in Telangana and Andhra. Motivated employee performs more effectively it helps to more productivity and organizational profits. The study examines that rewards and recognitions had a positive impact on job satisfaction and performance of the employees in retail sector. In this study we used five point like rt scale for measuring of responses.

Keywords:

Job satisfaction,Reward,Recognition,performance,Retail sector,

Refference:

I. Hymavathi, C.H., Koneru, K.(2019). Investors perception towards Indian
commodity market: An empirical analysis with reference to Amaravathi
region of Andhra Pradesh. International Journal of Innovative Technology
and Exploring Engineering.8(7), pp. 1708-1714.
II. Hymavathi, C., Koneru, K. (2019). Role of perceived risk in mutual funds
selection behavior: An analysis among the selected mutual fund investors.
International Journal of Engineering and Advanced Technology.8(4), pp.
1913-1920.
III. Hymavathi, C.H., Koneru, K.(2018). Investors’ awareness towards
commodities market with reference to GUNTUR city, Andhra
Pradesh.International Journal of Engineering and Technology(UAE). 7(2), pp.
1104-1106.
IV. KishanVarma, M.S., Koneru, K., Yedukondalu, D.(2019). Affect of worksite
wellness interventions towards occupational stress. International Journal
of Recent Technology and Engineering.8(1), pp. 2874-2879.
V. Lakshmi Narahari, C., Koneru, K. (2018). Stress at work place and its impact
on employee performance. International Journal of Engineering and
Technology(UAE). 7(2), pp. 1066-1071.
VI. Manukonda et al. (2019).What Motivates Students To Attend Guest
Lectures?.The International Journal of Learning in Higher Education.Volume
26, Issue 1. 23-34.
VII. Neelima, J., Koneru, K.(2019). Assessing the role of organizational culture in
determining the employee performance – empirical evidence from Indian
pharmaceutical sector.International Journal of Innovative Technology and
Exploring Engineering. 8(7), pp. 1701-1707.
VIII. Sivakoti Reddy, M. (2019).Impact of RSERVQUAL on customer
satisfaction: A comparative analysis between traditional and multi-channel
retailing. International Journal of Recent Technology and Engineering. 8(1),
pp. 2917-2920.
IX. Sivakoti Reddy, M., Venkateswarlu, N.(2019). Customer relationship
management practices and their impact over customer purchase decisions: A
study on the selected private sector banks housing finance schemes.
International Journal of Innovative Technology and Exploring Engineering.
8(7), pp. 1720-1728.
X. Sivakoti Reddy, M., Murali Krishna, S.M.(2019). Influential role of retail
service quality in food and grocery retailing: A comparative study between
traditional and multi-channel retailing. International Journal of Management
and Business Research. 9(2), pp. 68-73.

XI. Sivakoti Reddy, M., Naga Bhaskar, M., Nagabhushan, A. (2016).Saga of
silicon plate: An empirical analysis on the impact of socio economic factors
of farmers on inception of solar plants. International Journal of Control
Theory and Applications. 9(29), pp. 257-266.
XII. Suhasini, T., Koneru, K. (2019).Employee engagement through HRD
practices on employee satisfaction and employee loyalty: An empirical
evidence from Indian IT industry. International Journal of Engineering and
Advanced Technology.8(4), pp. 1788-1794.
XIII. Suhasini, T., Koneru, K. (2018).A study on employee engagement driving
factors and their impact over employee satisfaction – An empirical evidence
from Indian it industry.International Journal of Mechanical Engineering and
Technology.9(4), pp. 725-732.
XIV. Y. V. Rao and SrinivasaRaoBudde.Banking Technology Innovations in India:
EnhancingCustomer Value and Satisfaction.Indian Journal of Science and
Technology, Vol 8(33), DOI: 10.17485/ijst/2015/v8i33/78280, December
2015.1-10.

 

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Factors Influence Organizational Citizenship Behavior in Software Organization: An Empirical Analysis

Authors:

J.N.G. Sreenivas, Kalpana koneru, P. Lakshmi Narayanamma

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00052

Abstract:

Organizational citizenship is unrestricted behavior that is not part of an employee’s normal requirements from the employers but that nevertheless improves the effective functioning of the organization. The employees who are loyal to the organization and perform duties apart from their normal work duties are termed such behavior as organizational citizenship behavior. It is found from the literature that a significant support and evidences are found to elaborate a rational relational relationship between self-concept, human resource policies, and team commitment and with organizational citizenship behavior. Many institutions conduct various Green HR Practices programs for understanding its effect and influence on employee organization commitment strategically. Therefore the factors which are having more impact on the workplace readiness to employee organizational citizenship Behaviour (OCB) are Increased Saving and Change commitment. The relevant hypothesis have been developed and further tested on these relationships and conducted in order to investigate its impact on organizational citizenship behavior.

Keywords:

Organizational citizenship behavior,Team commitment,self-concept,organizational effectiveness,Motivation,Job satisfaction,

Refference:

AsliGoksoy,The Role of Psychological Empowerment and Organizational
Citizenship Behaviors on Employee Resistance to Change, ISSN 2411-958X
(Print) ISSN 2411-4138 (Online) European Journal of Interdisciplinary
Studies January-April 2017 Volume 3, Issue 2.
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followers’ motivation as predictors of influence tactics used. Psychological
Reports, 84, 1087–1098.
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Servant Leadership Research Roundtable, Trinity Western University, School
of Leadership Studies.
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(1986). Perceived organizational support. Journal of Applied Psychology,
71:500-507. doi:10.1037/0021-9010.71.3.500
V. Finkelstein, M. A., &Penner, L. A. (2004). Predicting organizational
citizenship behaviors: Integrating the functional and role identity approaches.
Social Behavior and Personality, 32, 383–398.
VI. KRAUSE, T. R. (2004). Organizational influences on performance,
Behavioral Science Technology, Inc, California, USA.
VII. MoazzmaMehmood, The Impact of Human Resource Management Practices
on Organizational Performance,International Journal of Engineering and
Information Systems (IJEAIS), 30 November 2017.
VIII. Organizational Citizenship Behavior., White Paper 2011 Deww Zhang
IX. Sofiah Kadar Khan,The Factors affecting Organization Citizenship Behavior:
A Study in the Fitness Industry, International Journal of Recent Advances in
Organizational Behaviour and Decision Sciences (IJRAOB) An Online
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X. SukhadaTambe, Dr. Meera Shanker, A Study of Organizational Citizenship
Behaviour (OCB) and Its Dimensions: A Literature Review International
Research Journal of Business and Management – IRJBM ISSN 2322-083X
XI. T.ShobanaThulasi, Dr.A.Geetha,A Study Factors Influence on Organisation
Citizenship Behaviour in Corporate Sector, IOSR Journal of Business and
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XII. Valérieswaen, organizational citizenship and corporate citizenship: two
constructs, one research theme? Academy of Management Journal 22 (3), pp.
501-515.

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Role of Online Food Ordering Apps in determining the Purchase Intentions: An Empirical Analysis among the selected Online Food ordering customers

Authors:

M. SivaKoti Reddy, Shirisha Addela

DOI NO:

https://doi.org/10.26782/jmcms.2019.10.00053

Abstract:

The present research paper is emphasised to understand the moderating role of information quality to determine the purchase intentions over the various factors such as, ease of use, perceived value, accessibility and convenience. The present study analysed the importance of the concerned variables over the purchase intentions. The required data for this study is collected from the users of both Swiggy and Zomato users in Guntur and Krishna districts of Andhra Pradesh. The results of the study provided the empirical support to understand well the customer perceptions towards the online food delivering apps.

Keywords:

Online food delivery,ease of use,perceived value,accessibility,convenience,information quality,purchase intentions,

Refference:

I. Adithya R., Abhishek Singh, Salma Pathan & Vaishnav Kanade (2017),
“Online Food Ordering System”, International Journal of Computer
Applications (0975 – 8887), Volume 180 – No.6, December 2017.
II. Goh See-Kwong, Ng Soo-Ryue, Wong Shiun-Yi & Chong Lily (2017),
“Outsourcing To Online Food Delivery Services: Perspective of F&B
Business Owners”, Journal of Internet Banking and Commerce, August
2017, vol. 22, no. 2
III. H.S. Sethu & Bhavya Saini (2016), “Customer Perception and Satisfaction
on Ordering Food via Internet, a Case on Foodzoned.Com, in Manipal”,
Proceedings of the Seventh Asia-Pacific Conference on Global Business,
Economics, Finance and Social Sciences (AP16Malaysia Conference)
ISBN: 978-1-943579-81-5. Kuala Lumpur, Malaysia. 15-17, July 2016.
Paper ID: KL631
IV. Hong Lan, Li Ya‟nan & Wang Shuhua (2016), “Improvement of Online
Food Delivery Service Based on Consumers‟ Negative Comments”,
Canadian Social Science, Vol. 12, No. 5, pp. 84-88.
V. Hymavathi, C.H., Koneru, K.(2018). Investors’ awareness towards
commodities market with reference to GUNTUR city, Andhra Pradesh.
International Journal of Engineering and Technology(UAE). 7(2), pp.
1104-1106.
VI. Hymavathi, C., Koneru, K. (2019). Role of perceived risk in mutual funds
selection behavior: An analysis among the selected mutual fund investors.
International Journal of Engineering and Advanced Technology. 8(4), pp.
1913-1920.
VII. Hymavathi, C.H., Koneru, K.(2019). Investors perception towards Indian
commodity market: An empirical analysis with reference to Amaravathi
region of Andhra Pradesh. International Journal of Innovative Technology
and Exploring Engineering. 8(7), pp. 1708-1714.
VIII. Kishan Varma, M.S., Koneru, K., Yedukondalu, D.(2019). Affect of
worksite wellness interventions towards occupational stress.
International Journal of Recent Technology and Engineering. 8(1),
pp. 2874-2879.
IX. . Leong Wai Hong (2016), “Food Ordering System Using Mobile Phone”,
A report submitted to BIS (Hons) Information Systems Engineering.
Faculty of Information and Communication Technology (Perak Campus),
UTAR.

X. Mr. Rakesh P. Kumawat, Miss. Pooja R. Patil, Miss. Urmila S. Salve,
Miss. Hemlata S. Mali, Miss. Pradnya H. Lohale (2016), “Online Food
Order System”, IJRASET, Volume 4 Issue I, January 2016.
XI. Manukonda et al. (2019). What Motivates Students To Attend Guest
Lectures?. The International Journal of Learning in Higher Education.
Volume 26, Issue 1. 23-34.
XII. Neelima, J., Koneru, K.(2019). Assessing the role of organizational culture
in determining the employee performance – empirical evidence from
Indian pharmaceutical sector. International Journal of Innovative
Technology and Exploring Engineering. 8(7), pp. 1701-1707.
XIII. Serhat Murat Alagoz & Haluk Hekimoglu (2012), “A study on TAM:
Analysis of customer attitudes in online food”, Procedia – Social and
Behavioral Sciences 62 ( 2012 ) pp. 1138 – 1143.
XIV. Sheryl E. Kimes Ph.D. (2011), “Customer Perceptions of Electronic Food
Ordering”, Cornell Hospitality Report, 11(10), pp. 6-15.
XV. Sivakoti Reddy, M. (2019). Impact of RSERVQUAL on customer
satisfaction: A comparative analysis between traditional and multi-channel
retailing. International Journal of Recent Technology and Engineering.
8(1), pp. 2917-2920.
XVI. Sivakoti Reddy, M., Venkateswarlu, N.(2019). Customer relationship
management practices and their impact over customer purchase decisions:
A study on the selected private sector banks housing finance schemes.
International Journal of Innovative Technology and Exploring
Engineering. 8(7), pp. 1720-1728.
XVII. Sivakoti Reddy, M., Murali Krishna, S.M.(2019). Influential role of retail
service quality in food and grocery retailing: A comparative study between
traditional and multi-channel retailing. International Journal of
Management and Business Research. 9(2), pp. 68-73.
XVIII. Sivakoti Reddy, M., Naga Bhaskar, M., Nagabhushan, A. (2016). Saga of
silicon plate: An empirical analysis on the impact of socio economic
factors of farmers on inception of solar plants. International Journal of
Control Theory and Applications. 9(29), pp. 257-266.
XIX. Suhasini, T., Koneru, K. (2019). Employee engagement through HRD
practices on employee satisfaction and employee loyalty: An empirical
evidence from Indian IT industry.
International Journal of Engineering and Advanced Technology. 8(4), pp.
1788-1794.

XX. Suhasini, T. Koneru, K. (2018). A study on employee engagement driving
factors and their impact over employee satisfaction – An empirical
evidence from Indian it industry.
International Journal of Mechanical Engineering and Technology. 9(4), pp.
725-732.
XXI. Varsha Chavan, Priya Jadhav, Snehal Korade and Priyanka Teli (2015),
“Implementing Customizable Online Food Ordering System Using Web
Based Application”, International Journal of Innovative Science,
Engineering & Technology, Vol 2 Issue 4, April 2015.

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